forward-thinking design

Product Innovation + Design Strategy

Introduction

About

I am a forward-thinking design leader with over 20 years of experience delivering impactful, customer-centric solutions across Mining, Tech, Telco, Insurance and Media.

By combining strategy, research, ideation, and design excellence, I collaborate with stakeholders, users, and project teams to leverage UX as a catalyst for innovation and the craft of desirable digital solutions.

My outcome-driven approach aligns business objectives, technical capabilities, and customer needs to enhance processes, services, and products centred around people.

Resume

Experience

Professional Experience

Principal Adviser Product Design

Rio Tinto

2025 - present

Lead Product Designer

Rio Tinto

2024 - 2025

Senior UX/UI Designer

HBF

2023 - 2024

Principal UX Designer

BHP

2020 - 2023

Specialist UX Designer

BHP

2017 - 2020

Senior Web Designer

iiNet

2015 - 2016

Creative Director

Harmonic

2012 - 2015

Senior Designer

Harmonic

2008 - 2012

Web Design Consultant

UOL

2008 - 2008

Design Consultant

EGO/POPCOM

2003 - 2008

Education & Training

Leader as Coach

BTS

2025

Essentials to Product Management

Brainmates

2025

Design-Led Strategy

The University of Sydney Business School

2024

Innovation Through Design

The University of Sydney Business School

2023

UX Principles and Processes

University of Michigan

2019

Human-Centered Design

IDEO +Acumen

2016

Professional Scrum Master

Readify

2015

Graphic & Digital Design

Tecnoponta Training

2003

Bachelor Degree in Communications, Major in Advertising

Catholic University of Santos

2002 - 2006

Skills & Expertise

  • Design Strategy & Leadership
  • Stakeholder Engagement
  • Workshop Facilitation
  • Product Design
  • Design Systems
  • Interface Design
  • Rapid Prototyping
  • Figma & Design Tools
  • Design Thinking
  • User Research
  • Usability Testing
  • Personas & Journey mapping
  • Visual & Creative Direction
  • Front-end Development
  • HTML + CSS
  • Agile Methodology

Selected Projects

Works

Most of my work is under NDA and restricted from showcasing.
Please contact me to view case studies or learn more.

Website Design

iiNet

Responsive Website

iiNet

Product Design

Paydment

Product Design

Paydment

Website Design

Youth Futures

Website Design

Minjar Gold

Website Design

Denman Popperwell Lawyers

Website Design

Denman Popperwell Lawyers

Brand Identity Design

Atwick Ferres

Website Design

Atwick Ferres

Website Design

iiNet Liimitless Campaign

Product Design

Absolute Investor

Brand Identity Design

Lawn Culture

Product Design

Flashtax

Website Design

The Hen House Studios

Website Design

Explorex

Product Design

Sports Tipping

Product Design

Sports Tipping

Brand Identity Design

Aspect Accountants

Website Design

Aspect Accountants

Website Design

Fratelle Group

Website Design

Fratelle Group

Website Design

WBI

Brand Identity Design

Office Solutions IT

Ramon's design thinking approach has produced designs that have not only exceeded our customer's expectations but allowed the product to have a broader audience and as such has strengthened the level of business sponsorship.

Simon K SME - BHP

Ramon has excellent work ethics, is self-organised, demonstrates respectful behaviour, and produces great designs giving the team and business something tangible to look forward to. This creates a great level of comfort that we are building a system that is valued by our stakeholders.

Michelle S Product Owner - BHP

Ramon is highly valued by all project team members and can be trusted to deliver exceptionally high-quality work. His gentle guidance to other team members helps to keep the team harmonious as is key to the team's success end to end.

Arlene B Project Manager - BHP

Ramon is an integral part of the team and has effectively managed a workload that would normally require multiple UX resources. He has engaged the business to provide insight into our products before they are built resulting in savings of both time and money and ultimately allowing us to produce better products.

Nick H Lead Dev - BHP